Back to Amazon.com
customer reviews
22,913
4.2 out of 5 stars

Plantronics Voyager Legend BT Headset

$29.99
$99.99 70% off Reference Price
Condition: Refurbished
Sold out Back to product details

Top positive review
31 people found this helpful
Best bluetooth headset I've ever used
By Geek Girl on Reviewed in the United States on April 28, 2015
This is easily the best bluetooth headset I've ever used. I have had the pleasure of testing out many different bluetooth models for various manufacturers, and the issue I always run into is comfort. I have small ears so the over the ear designs are always falling off, and the ones that rely on an earbud alone to stay in place have always been too big to fit properly and end up popping out as well. While the "default" earbud that comes with the headset is too big for my ear, it includes two other sizes, one smaller and one larger. The smaller one fits well and the foam replacements you can buy here on Amazon fit even better. I have worn this for hours while talking to my fiance on a long road trip and it stayed comfortable the entire time and never fell off once. Comfort and fit is a big deal to me, but call quality is also extremely important. I've tried calling many different people, on various different phones. All reported that I came through loud and clear, which is a big deal for me because I tend to speak softly and if I don't have a boom right in front of my mouth, I'm often not heard well or at all. The boom on the Voyager Legend, even though it doesn't come anywhere near my mouth, is able to pick up my voice easily and deliver it clearly. I also did a few tests to try out the background noise filtration and I am absolutely amazed. I called my fiance while in a car with 3 other people talking and laughing with each other and noise playing quite loudly. He reported that he heard none of it, only some muffled sounds he couldn't distinguish but weren't at all distracting or obtrusive. I didn't quite believe him, so I tested it myself in a similar scenario and was very surprised at how well it blocks out everything but the caller's voice. It's a great feature if you're constantly on the go and around other people. I am buying one for him now because every time he's driving in his Mustang, I can barely hear him over the noise of the car, especially when he's running the AC. Incoming call quality is also superb. I had been using Apple earbuds with my iPhone 6 Plus for months because none of my other headsets were comfortable for long periods of time or stayed in place. I had been craving a wireless headset as I tend to talk a lot throughout the day and I don't like being tied down to my phone. I can't even begin to tell you how many times I had my earbuds and/or iPhone yanked away because I got hooked on something. The Voyager Legend is so light and comfortable, I completely forget it's there until I get an incoming call. I wasn't sure if I'd be okay with wearing it all the time due to wanting to avoid the whole techie nerd look, but even with the extended boom, my long, dark hair covers it almost entirely. Even when it doesn't, I don't think it looks bad at all. In fact, it's the nicest looking bluetooth headset I've seen. The Voyager Legend doesn't skimp on other features, either. You have access to a completely hands free device at all times. When a call comes in, you will be told who is calling and then asked if you want to answer the call. You can say "answer" or "ignore". You can also push the call button to answer as well as disconnect. Pushing the talk button while not on a call will prompt you for a voice command. If you have an iPhone, you can hold the call button to activate Siri. The mute button also has multiple functions. It can mute/unmute the call and can also pause or resume music playback. It's nothing super fancy, but it's all I need. One of my favorite features is the auto answer/disconnect feature when the headset is put on or taken off. If I have the headset in my purse and I get a call, I can put it on and it answers the call automatically. Another huge bonus for me was purchasing the optional charging case. The Voyager Legend provides an estimated 7 hours talk time and it seems to hold true to that. However, I take a lot of road trips and I needed a way to charge it on the go. The charge case charges in 90 minutes and will recharge your headset twice on a single charge. It's fairly compact and protects the headset very well with it's hard shell, so it's perfect to toss in my purse. It charges the headset pretty quickly. From what I've seen, you can't use the headset while it's charging so this was a must have for me. I also purchased the desktop charger which holds the headset in place nicely so there's no fear of it accidentally getting under something and getting broken. Even if the extra chargers aren't needed, an extra charging cable is highly recommended. It uses a magnetic charger, much like the MacBook chargers, and can only be charged with the included cable (unless you purchase the charge case). The included cable is extremely short, but you can buy a spare for cheap here on Amazon and it's much longer. It's always nice to have a back up, especially for such a unique cable that can't be found in most local stores if you happen to lose your original one. Overall, it was a great purchase and I'm so glad to have it. My other headsets are collecting dust now!
Top critical review
51 people found this helpful
Has some great features, but...
By debndale on Reviewed in the United States on March 11, 2014
I bought this for my wife but she's not thrilled with it. It's a little heavy - perhaps twice the weight or more of the Voyager 520s she has used for years. It doesn't have the in-the-ear fitting, it's more up-to-the-ear. I think that will just take some getting used to. My wife isn't really excited about it but I think that it announces callers by contact name rather than by number is pretty cool - especially when you can't immediately reach or find your phone. Voice answer is good, too, but takes a little practice to satisfy the voice recognition in the headset. So, why 3 stars instead of 4 or 5? The proprietary charging system is why. After having spent years buying expensive proprietary charging devices, especially expensive when buying car chargers, for Plantronics headsets I had hoped that Plantronics had joined the rest of the industry in using micro-USB for charging like my Motorola HX550 does. Instead, I find myself having to buy a bunch more proprietary chargers. The charger cable connects magnetically and is easily dislodged, leaving you with an uncharged headset. Even worse - terrible, even, is that the charging cable is only about 1 foot long! That means that you have to plug the thing in and reach to the floor just about to get to the headset. I don't know about you, but I don't have tables 12 inches off the ground right next to my outlets. Hanging a magnet connection by the heavy headset pretty much means the headset is on the floor. This charging system is just about the stupidest thing I have seen in cellular phone accessories. So.. that's why 3 stars. Update 7/12/14. After having this a few months I have to update. No longer is it worthy of even 3 stars but it's not quite bad enough to get one star since I haven't yet thrown it away. My wife eventually refused to use the headset and I got stuck with it when I lost my Voyager 520 - we had used those for years. What I found with the voyager legend is that, for all it's high-tech features, it really fails as a functional tool. Voice recognition on the phone is broken. On the 520, redialing always redialed the last dialed number - what you expect from redial. With the Legend, redial is not redial; it's dial. It dials the last call, inbound or outbound. So an incoming wrong number or telemarketing call breaks your redial to call back your office or wife. Redial on the legend almost never gets me to who it is that I want to talk. Even worse, with the Legend if your headset disconnects for any reason, just walking to the next room, redial will complain that there's no number to dial. When I installed the Legend I had to approve it to access my call history on my phone but it doesn't do anything useful with it. Even though it has access, the legend won't figure out who the last call was once you've walked out of the room and back, disconnecting and reconnecting the headset. Also, my phone had voice dial that worked with the 520. With the Legend it interrupts the voice commands to try to handle it in the Legend rather than the phone making voice dial on the phone impossible. We ended up getting my wife a Plantronics M55 for about 1/4 the price of the legend and she likes it fine even though it is more cheaply made and, therefore less comfortable than the Voyager 520. I'm more practical and won't throw away the Legend; I'll use it while it lasts but I won't buy another nor will I recommend that anyone buy one. Update 8/26/2014. Ok, I'm going with the one star now. Because I use my mobile phone for work,, I need reliability and quality in a headset. The Legend has a sensor that detects when you put the headset on and take it off. Apparently it is not very reliable. As I wear the Legend in important phone calls, it would switch back and forth between headset and handset to the point that I had important customers complaining. The Legend is in the trash replaced with the 29 dollar M55. That's about 150 dollars in headset and charging accessories/cables down the drain. What a waste.

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product