Top positive review
Great Case
By Joseph on Reviewed in the United States on April 8, 2013
I read a lot of bad reviews about this case and I disagree. I had a mophie for my iPhone 4S and it worked just fine so when this came out for the iPhone 5 I did not hesitate to buy it. This is a more light weight case, it adds a little bulk to the phone but not much. It has a nice feel to it and it protects the phone. I found it a bit difficult to get the phone into the case, different from older version, but it gets the job done. When you are traveling or on the go with no way to charge your phone this case will do the trick. UPDATE MAY 5TH Just came back from a trip and I used the mophie every day. It has a very nice feel and grip and the phone doesn't feel that much heavier, just a little. It gave me the extra charge that I needed to complete my day since I would get to my hotel late at night. It is a bit dificult to separate the bottom part of the case from the top. All buttons are easy the access, only thing that bothers me is that the case has a bit of a opening where the lock button is. You can see a small space between the phone and the case, it is not flush. Still I would reomend this case or maybe get the most expensive version which will give you a little bit more charge.
Top critical review
2 people found this helpful
Great - When It Works
By J. C. on Reviewed in the United States on December 14, 2016
Product is okay. It worked great for the first 2 weeks after I received it, and then it got to the point where it would only continuously charge the phone if it was connected to the charging cable, but otherwise when you have the case alone charging the phone, it stops charging with any slight movement of the top and bottom pieces. I contacted Mophie and provided them the details of my claim, so they told me to send the case in so that they could see if it really was broken and then they would decide whether or not to give me a new replacement or send it back to me - for which I'd have to pay. Given that this was $20 and I have no other cases to put my phone in meanwhile I ship my case to them and wait for one, I haven't sent it in to Mophie yet just because I feel that it is too much of a hassle to go through without any reassurance that I will get a working product. To compare this process to that of other companies - Keurig sent me a brand new replacement coffee maker when my old one stopped working; no need to give them any information besides the serial number and the box came with an envelope to send back the cup from the old coffee maker. Additionally I also had a FitBit band which started to peel around the screen and they immediately sent me a new replacement via mail without having to send back the original band. Now, given that this item is priced much less than the examples I gave, I understand why they are less inclined to send out a new replacement, but they could learn from other companies to keep the customer satisfied when their product it clearly not doing its intended function by making the warranty process easier - a tip being sending out a new replacement and then asking for the old one back afterwards and if the customer doesn't return it, then you can invoice him/her.
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