Top positive review
1 people found this helpful
Otterbox is the best.
By Eric on Reviewed in the United States on August 4, 2013
If you need a durable case, go with Otterbox. Now you just need to debate between the Defender or Commuter case. I own both and all I can say is that both are durable but it comes down to: A. How clumsy are you? B. Do you prefer a hard or soft outer shell? C. Do you want your cell phone to serve as a weapon? With the Defender case, I felt that I needed a concealed weapon permit while carrying my Galaxy Note II. It protected the phone very well. My one gripe about it was the clear screen protector built in. Dust and dirt would always get under the screen protector around the home button. Also, if you are an aesthetically looking perfectionist like I am, try not to make your phone overheat. I went on a roadtrip and had the GPS and music player on and would occasionally talk on the phone. I could feel that the phone was very hot and this was with the Defender case on. The rubber outside is now a tab bit warped on the sides and back of the outside shell. It still protects the phone though. After finding the Commuter case on Amazon I decided to purchase it to see how it is. One plus for me compared to the defender is the hard plastic that surrounds most of the phone. I am sure I will make the phone overheat at some point but I have yet to encounter that. It does not have a clear screen protector built into the phone but does come with one that you can install. I did not use the one provided because I purchased another brand on Amazon. In the end both cases are great for protecting the phone but it just basically boils down to looks and feel. I opted for the Commuter case because it is a tad slimmer when you set it down and it does not feel as bulky when I put it in my back pocket.
Top critical review
14 people found this helpful
Great case, flawed screen protector
By J. E. Noynaert on Reviewed in the United States on January 7, 2013
The case itself is great. However, now I understand why the YouTube videos demonstrating the case don't include a demonstration of the screen saver. The most serious flaw is that the screen cover came with a piece of tape marking the back side and the front side. The back side tape came off cleanly, but the tape on the front side tape left a thick, goo area on the screen. Another problem is that the screen cover doesn't come with a scraper to help put it on, and a credit card just isn't strong enough to put it on without bubbles. Other than the tape issue (which is serious) I must say that I am surprised by how much the screen saver improves the touch screen. Before I put on the screen saver I thought that the Note 2 screen was too sensitive; I often had extra taps register, and sometimes the screen reacted before I actually touched it. It wasn't very good for games for that reason. I also didn't like the S-Pen. It actually magnified the excessively touchy screen problems. The was also the unpleasant feeling of writing on glass with plastic. The screen saver made all of the difference. It throttled down the hyper-sensitive screen, and the surface provides a very nice writing surface for the pen. I don't keep leaving stray marks on the S-Note app. I have left the screen saver on despite the glue spot because it greatly improves the operation of the phone. EDIT: I wrote Otterbox about the screen issue. They wanted photographs. I sent in the pictures and they shipped me a new DEFENDER case. It was interesting being able to compare the commuter and the defender cases. Honestly, I like the commuter case better. The defender has a rigid screen protector, and there is just a tiny gap between the screen and the phone in some places. That gives an unpleasant bit of give in some areas of the screen, especially when using the stylus. The holster on the defender case looks secure, but it popped off my belts too many times for me to feel comfortable carrying it on my belt in the holster. Also, the defender case has rectangular attachment points for the holster right below the sound and power buttons. The commuter case doesn't have the attachment points, and I found it much easier to orient right side up in my hand just by feel; the attachment points make that quite a bit harder with the defender case. Since the holster for the defender case is now in a drawer there is only a slightly greater amount of drop protection with my defender case. I am actually considering trying out a third-party screen protector and going back to using my commuter case. Still, I have to give a great deal of credit to Otterbox's support system; they were fantastic!
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