Back to Amazon.com
customer reviews
28,412
4.6 out of 5 stars

Defender Case for iPhone 4/4S

$14.99
$54.95 73% off Reference Price
Condition: New
Sold out Back to product details

Top positive review
Fixes almost all the problems with the 3GS Defender, adds a few (minor) new ones
By chimericthorn on Reviewed in the United States on May 17, 2013
I love this case! The silicone is so pleasant to hold, and the case has easily weathered a few fumbles already. Same as the 3GS Defender, this case is not airtight, waterproof, or otherwise completely sealed. Grit, hair, dust, and liquids can get in and scratch the screen, so I recommend taking the case apart and cleaning it and the phone every 90 days or so. Unlike the 3GS Defender, the 4/4S hybrid Defender follows the form of the original phone much more closely *and* has a stiffer silicone exterior so I almost don't notice that my phone is now twice as thick. The cutouts are very well placed, and the new silicone mixture means the home button and power button are not nearly so mushy-feeling to press. Also, the textured back side of the silicone case lets my phone rest more firmly on smooth surfaces, and is actually very pleasant to the touch. The whole case feels like a perfectly fit glove, with all the right bits covered, and all the right bits uncovered; the phone is held very solidly in place, and does not shift or wiggle at all, so far as I can tell. The new mostly-plastic front (as opposed to mostly silicone) has pros and cons: the silicone just barely hangs on to the barest edge of the phone, but Otterbox engineered them to stick far more solidly than the 3GS, even with less coverage. Also, they removed the tiny sliver of silicone that gradually stretched and distorted underneath the 3GS' front sensors (worse than it sounds). The new headphone jack has a much larger anchor than the 3GS (which almost tore off after only 9 months or so of casual use), so it is much less likely to tear off entirely. If you have your headphones in most of the time, the 4/4S jack cover twists the thin plastic edge so when your headphones aren't in, the cover barely closes, and then the top lip doesn't even connect to the plastic inner case for a few minutes while it slowly reshapes. This will probably become a permanent deformity in a few more months for me, but I do leave in my headphones for maybe 20 out of 24 hours. The connector cover has similar issues, but I use the connector far less often, and the silicone has a much larger anchor over the bottom of the case. The 3GS Defender allowed me to effectively mute my phone by covering the hole over the bottom speaker, but the same maneuver with the 4/4S Defender is just about totally ineffective. This has pros and cons -- sometimes I had to hold the phone very awkwardly to avoid "muting" it, but it was also much quicker to lower the volume to talk to someone for just a few seconds without pausing or fiddling with the phone itself. The plastic inner shell seems much more solid and tightly fit to itself than the 3GS Defender, but where the 3GS nearly perfectly aligned to the screen, the 4/4S requires me to press firmly (sometimes quite hard) on the edges and corners to register a touch, where the 3GS needed only a light tap. I'm sure a folded piece of paper would fix that when I open my case next for cleaning. [Note: This is a problem on both sides -- the Apple logo has its own mini-protector that seems to be the same material as in front, and it also is clearly not touching the logo most of the time, unless it is pressed down. The plastic on the inner case is very tightly shut, with no wiggle room left to press the halves more closely together, so I'm assuming this is intentional, or manufacturing error. Caveat emptor.] The 4/4S integrated screen protector solved one of my most hated problems with the 3GS Defender: greasy spots! I doubt grease was actually involved, but unless I used a small amount of baby powder lightly dusted over the screen, the 3GS screen protector would stick to the phone and look like a greasy mud puddle, especially in bright light or sunlight. Now I don't have to choose between baby powder dust on my screen or greasy distortion lines on my screen! The 4/4S screen protector is completely free of this problem, and my phone's screen has never been more clear! (Also, holy crap, retina displays look AMAZING.) The 4/4S NAILED the belt clip this time around. I broke parts on my original 3GS' clip so many times that I had to cannibalize working parts from both my clip *and* my wife's clip, so the thing was a horrible pink-and-black Frankenstein's monster after two years. Also, the plastic from the 3GS' actual case was wearing thin, so the phone was starting to slip out of the case more easily than it should. I probably would have needed a new 3GS Defender for year three. The 4/4S, on the other hand, is perfect: the clips to hold the phone in place are more rugged, deeper, and better integrated into clip; the clip now cradles the side of the phone, so it is far more stable in its usual sideways position on my belt; the actual part of the clip that keeps the whole shebang from slipping off (that little tail bit that loops under and is opposite the hinge) is now reinforced so I should have no problems with that falling off entirely like I did with the 3GS; even the position that the clip is angled at is more firmly held, so it doesn't rotate at will from a light brush (like while putting on a coat). Now the clip does limit the number of positions that leave my phone useful, as I don't have an integrated iPhone remote/microphone on my headphones. The case can hide the volume buttons entirely, and the headphone jack when opened can make the phone a bit harder to insert properly. Also, since the phone now sits sideways, I have to be more precise in seating the phone first, and usually have to look down to make sure I've aligned it correctly before snapping it in place. Small sacrifices, though, compared to how much more stable the whole thing is now -- I can run full out without having to clutch at my belt to keep my phone from popping out onto the highway (true story!). Basically, this case fixed nearly all the awkward points and design flaws that the 3GS case had, and added tons of smartly-placed refinements. There are a few niggles to be had, but they are really very minor considering that I'm a huge klutz who would have destroyed my iPhones dozens of times over from butterfingers, had I not had these amazing Defender cases. Now I love my Otterbox nearly as much as my 4S: my case finally feels like it's part of my phone, not just there to protect it.
Top critical review
Good for impact protection, but watch out for dirt that gets inside
By Amazon Customer on Reviewed in the United States on November 12, 2012
I got my Otterbox Defender in March right after I got my iPhone 4s. Let me start off by saying that I received the Otterbox in seemingly prime condition, no sharp edges, no dents, no scratches, and a very tight silicone shell that was (thankfully) very difficult to remove and put back on the first time. Here is a breakdown of everything: 1.) Drops: This phone has been dropped on concrete, wood, tile, laminate, carpet, you name it. The case has protected it from all impacts. No cracked screens here! 2.) Liquids: "The Defender Series iPhone 4/4S case provides added protection against bump and shock but is NOT protective against water." - Otterbox.com Obviously, this case is NOT waterproof. Don't drop your phone in the sink or the pool or any body of water and expect it to come out working. If that's what you're looking for, go check out LifeProof iPhone 4/4S Case White and see what works out for you. I've taken the phone with me (in the case) and put it on a towel on a small table outside of my shower. If I got a message or wanted to change the song, I reach out, dry my hand off, and do what I have to do. There've been some water droplets on the screen and the silicone home button that were wiped off as soon as possible and it was fine. I just made sure it didn't get inside the phone ports. 3.) Case itself: This is the disappointing part. I'm not sure how long these cases are supposed to last. I know that the Otterbox website says that there is a "1-year limited warranty" (Otterbox.com). I am a cashier and keep my phone in my vest pocket at my waist, screen facing my body, when I'm at work and I lean on the register sometimes, but I try to keep the pressure off the phone. Otherwise, it's either on a surface next to me, in my lap, or in my purse with more items than I'd care to admit. I will say, though, that when I first used the case, I tried to open it and the plastic screen cover popped off a bit at the top. I pushed it back together right away and it was fine. It had been sitting in the direct sunlight in the box for a few hours, I think, so the glue could have possibly melted a bit. After only 8 months, this case is a disaster to look at. There is dirt inside the silicone shell, probably because of it stretching and loosening. Multiple pieces have torn off: the toggle switch cover, the charging port cover, and bits and pieces around the silicone shell. The only plastic piece I've had break off is the top clip, but it is still functional. There is dirt and dust inside the front of the polycarbonate shell and under the edges of the screen protector, attached to the glue that holds it in place, but again, this hasn't disrupted the functionality, merely the look on the inside and the edges you can see outside. As I said before, there has been some stretching on the silicone shell and it does not fit nearly as tightly as before. Also, I noticed when I removed the case tonight that there are gouges around the ear piece and across the face where the home button is, but no sharp edges on the polycarbonate case in those areas. My best guess is that dirt got trapped and wore down the glass. Not thrilled about this. 4.) OVERALL: I would recommend this case because scratches and gouges don't really affect the function of the phone. If you're concerned with looks, maybe buy an additional screen protector (I believe I read about someone who popped the built-in one off and used their own). It is well-protected against drops and impacts and a few droplets of non-corrosive liquids away from any ports (provided your screen and case are tight). The only reasons I gave it a 3 instead of a 4 are the scratches from the dirt, the deformation of the silicone shell, and the broken plastic piece. Other than that, I have found no reason to buy another case. Good luck!

Sort by:
Filter by:
By -
Verified Amazon Purchase
Vine Customer Review of Free Product
Sorry, no reviews match your current selections.
Try clearing or changing some filters.Show all reviews
Show more reviews


people found this helpful
By -
Verified Amazon Purchase
Vine Customer Review of Free Product