quality posts: 14
way too many 1 star reviews. almost as many negative reviews as positive ones. and charging every 3 or 4 days? no thanks.
to the woot staff member that screwed up the back2skool code so I could get a lot of nice things for free - thank you.
quality posts: 94
zommtech wrote:Many people don't know that Amazon keeps all reviews since a product's inception. For us, that was 2010. Since 2010, ZOMM has made several improvements and many firmware and software updates (all FREE for ZOMM customers), that have solved many 1 star review concerns.
This product won a Best of Innovation award at the world's largest technology show (CES), competing against some of the world's leading technology products.
We are very proud of what ZOMM has evolved into over the past three years and continue to hold customer satisfaction as our #1 priority.
Thank you for your comment.
Perhaps when you incorporate new and significant improvements you should designate it on Amazon and elsewhere with a new model number and name and perhaps a change in complimentary color on the product itself.
I was considering buying two of these and now am reluctant to do so not because I fault you for the improvements but rather that you didn't think through how to have a new and improved model be able to garner reviews on its own without being incorporated into an overall product history. Shortsighted. You may have overlooked other things relating to tech and performance as well.
"Three be the things I shall never attain: Envy, content, and sufficient champagne."